Job description
WHO WE ARE:
Synechron started in 2001 as a small, self-funded team and we’ve continued building from the ground up, watching our organisation grow to over 14,000+ people spread across 40 offices in 17 countries within key global markets.
From our solid financial services industry foundation, we have become a prominent global digital consulting firm for large financial services and technology firms. With a key focus on trust, and in partnership with our clients, we’re leading modernization and digital optimisation journeys with expertise that spans Consulting, Data, Design, Cloud, and Engineering across various industries. We can provide you with customised end-to-end solutions that drive business value.
We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company’s reputation and business.
The Program
Synechron is proud to present the 2023 Graduate Program. The leading opportunity in IT Sector for paid work experience. It will be competitive, fun, and ultimately give you the knowledge & skills that you will take with you to kickstart your career. At Synechron, we firmly believe in promoting from within and nurturing our own talent before looking externally.
Program Highlights
- 8 weeks of training along with 10 months of work experience at one of our renowned Fintech clients.
- A chance for you to hone & find new skills in a range of our main Data, AI, Cloud, and Engineering practices. We will help you create the skillset in the area you most want to work in. We want to help you navigate which skillset you wish to develop.
- You are going to get paid!
- All those who are successful with their application to the program will lead a permanent position within Synechron.
- You will get the opportunity to travel to other Synechron locations and work
- You will get the opportunity to travel to other Synechron locations and work with other geographical locations, albeit you will largely be based in our Belfast office.
Who are we looking for?
- A risk taker is someone who isn’t afraid to weigh up the options and go for it.
- A hard-working individual, someone who has the right work ethic and is open to learning.
- A highly adaptable candidate who can use initiative.
WHO WE ARE:
During your first 4-6 weeks with us, you will work alongside some highly experienced members, being able to learn from them and see what it takes to make it as a member of the Synechron team (whether that’s being part of our digital, engineering, cloud, or data team).
Alongside this, you will be a part of a group of graduates all going through the same process and experiences, with the chance to build lasting professional & personal relationships. For more on who we are – www.synechron.com
Job requirements
What skills do you need?
- An understanding of how to navigate working in an ambiguous environment.
- Ability to work in a fast-paced environment.
- Ability to problem solve.
- Independent working skills.
- Excellent attention to detail.
- Strong organisational skill.
Synechron’s Diversity Statement
Synechron is proud to be an equal-opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity, and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, races, ethnicities, religions, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning, and development programs to support our global workforce. Empowerment and collaboration are at the core of how we operate.
All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.